Mission Statement
Stake is dedicated to fostering responsible gambling practices to all customers on our platform and within our community. We are committed to ensuring that our customers are educated on our various responsible gambling tools available for use, promote gambling as a form of entertainment and empowering individuals to make informed decisions about their gambling activities.
6 Tips For Effective Management Of Your Gambling Activities
Effective management of your gambling activities can be done by prioritizing other recreational activities too
Effective management of your gambling activities can be done by prioritizing other recreational activities too
Effective management of your gambling activities can be done by prioritizing other recreational activities too
Effective management of your gambling activities can be done by prioritizing other recreational activities too
Effective management of your gambling activities can be done by prioritizing other recreational activities too
Effective management of your gambling activities can be done by prioritizing other recreational activities too
House Advantage/House Edge
Games have a house edge to ensure a percentage of the total amount wagered is returned to the House, which in this case is Stake.
Randomness
All gambling has an element of randomness - there is no way to control the outcome of any casino game or sporting event.
Independent Outcomes
Games/Spins are not related. Their outcomes are not dependent on how much, or how long, you’ve previously played the game for.
Odds and Probability
Odds and probability are ways to describe your chances of winning. Whilst the odds can appear to be low, there are no certainties in betting.
Introducing Our Responsible Gambling Tools
Gambling should always be a form of entertainment. In order to assist you in keeping your gambling activities fun, Stake has a range of responsible gambling tools which you are able to make use of at any point in time.
Play for fun, not for funds.
Gambling Limits
Loss limit
A loss limit allows you to set a limit on how much you can afford to lose over your set period of time. The limit can be set over a period of one day, one week or one month. It is a net loss limit. Profits made during your set period will not count towards your limit amount. If you are profitable during the set period, you are able to use your profits to continue to wager and bet until you reach your loss limit. Unsettled bets count towards the limit. Please check your unsettled bets if you are unable to place bets, as these unsettled bets may be causing you to reach your limit.
Wager limit
A wager limit (or betting limit) allows you to set a limit on how much you can wager over your set period of time. The maximum bet limit can be set over a period of one day, one week or one month. The limit is not a net limit so profits are excluded. This means, if you are profitable during the period these profits are not offset against your maximum bet limit.
Decreasing an existing limit(s) is effective immediately. When increasing your limit(s), your new limit(s) will be subject to a 24-hour cool off period before your new limit takes effect.
Self-Exclusion
A
The available periods are as follows:
In the event an indefinite exclusion is set, access to your account(s) will remain blocked until such time should you actively request to revoke the indefinite exclusion. The indefinite exclusion imposes a minimum exclusion period of at least 6 months, from the date of application. Once the 6 month period has lapsed, your account can be considered for reactivation subject to a formal return to play review.
In order to initiate the review process, please contact our support team via email.
Break in Play
Stake also provides alternative options to suspend your account temporary, known as Break in Play. Whether you would like to take a break from gambling to re-evaluate your personal goals, save some money or simply spend time on other activities, the option is made available to you.
The available periods are as follows:
Applying a Self-Exclusion on your Account
1. Navigate to our Stake Smart Self-Exclusion page
2. Select the 'Request Self-Exclusion' option in the bottom right hand corner
3. Using the drop down options, select the applicable timeframe
4. Once you have selected the timeframe, proceed by clicking
5. Confirm your self-exclusion by proceeding with clicking on the
Note:
Closing My Stake Account
Stake provides the option to close your account should you wish. An individual may opt to close their account for different reasons, perhaps does not find gambling entertaining anymore, or for any other personal reasons unrelated to problem gambling.
To close your account, a request must be made to our Customer Support Team via chat or email which is support@stake.com
It is important to note that once your account has been closed, Stake will prohibit you from:
Reactivating Your Closed Account
In the event you wish to reactivate your account, a formal written request needs to be made via chat or email service (support@stake.com) for the account to be reactivated. A minimum cool off period of 24 hours must lapse from the time the account was closed, before your account may be considered for reopening. In some instances, Stake may, at our discretion, conduct internal checks prior to making a decision to reopen an account.
Note: Stake reserves the right to close a customers account at any point in time, at our sole discretion.
Help Organizations
If you are worried about yourself, or if someone you know is having problems managing their gambling, there are several external support agencies that can assist with providing advice.
Gamblers Anonymous
Website: https://gamblersanonymous.org/ga/
Gambling Therapy
Website: https://www.gamblingtherapy.org/
Website: support@gamblingtherapy.org
The National Council on Problem Gambling
The National Council on Problem Gambling provides a range of resources, including answers to commonly asked questions, a gambling behavior self-assessment, information about treatment and the National Problem Gambling Helpline (1-800-GAMBLER) to connect you with help in your state (Canada).
Tel:+18004262537 Chat: https://www.ncpgambling.org/help-treatment/chat/
Gamtalk
Gamtalk provides information on helplines, treatment and online resources from organizations around the world dedicated to helping those struggling with problem gambling.
Website: https://www.gamtalk.org/treatment-support/
Minors
Stake.com does not support underage gambling.
Underage gambling is illegal, and is defined as anyone who is under the age of 18 years old at the time of account registration.
No winnings should be paid to such players if identified as someone who is underage.
Tips for Parents
Gambling Blocks
There are gambling site blocker apps available to help restrict access to gambling websites as a protective measure in safeguarding yourself, or in some instances, safeguarding the risk of gambling exposure to a minor. Betblocker
Netnanny offers protective measures which varies from website and app blocks to parental controls.
Website: https://www.netnanny.com/
Gamblock is a mobile app that blocks access to thousands of gambling websites and provides access to useful resources. Website: http://www.gamblock.com/
*Stake does not accept any liability in respect of any third-party software.
Recognise The Signs of Gambling Dependency?
Often we find it is easier identifying problem gambling in others, but harder to recognise when this affects us as individuals. Although problem gambling often results in financial problems – the impact of problem gambling usually stretches much further than this. Recognizing the effects of gambling dependency is crucial in identifying and addressing the problem before it escalates further. Gambling dependency, also known as gambling addiction or gambling disorder, can have profound consequences on various aspects of an individual's life.
Is Gambling Affecting My Mental Health?
Problem gambling can have a serious impact on your mental health. Do any of these statements sound familiar to you?
Is Gambling Affecting My Relationships?
Gambling addiction can have a serious impact on relationships which can make it even harder on the gambler. Consider the following:
The impact of gambling on relationships is profound and multifaceted, affecting not only the individuals directly involved but also their loved ones, including children. Recognizing the signs of gambling addiction and seeking help early is crucial in mitigating its destructive effects on relationships. Counseling, therapy, support groups, and financial guidance can provide individuals and families with the tools they need to navigate the challenges posed by gambling addiction and rebuild their relationships on a foundation of trust, communication, and mutual support.
Is Gambling Affecting My Finances?
One of the most obvious ways in which gambling can become problematic is when debt begins to mount or when savings or money meant for other things is being spent on gambling.
Do any of these statements describe your situation?
Recognizing the signs of gambling addiction and seeking professional help is paramount in mitigating the financial fallout and reclaiming control over one's financial future. Through counseling, support groups, and financial planning, individuals can break free from the grip of gambling addiction and embark on a path towards financial stability and recovery.
Stake is committed to responsible gambling, for more information visit https://www.gamblingtherapy.org
Decreasing an existing limit(s) is effective immediately. When increasing your limit(s), your new limit(s) will be subject to a 24-hour cool off period before your new limit takes effect.
Self-Exclusion
Contact: support@gamblingtherapy.org
Responsible Gambling FAQ's
1. Isn't problem gambling just a financial problem?
No. Problem gambling is a behavioural addiction that has financial and other consequences. Even if the person pays off their gambling debts, they can still have other problems caused by gambling.
No. Problem gambling is a behavioural addiction that has financial and other consequences. Even if the person pays off their gambling debts, they can still have other problems caused by gambling.
It really doesn’t matter how often a person wagers. If a person’s gambling is causing emotional, physical, financial, relationship or other challenges for themselves and the people around them, then they are affected as a result of problem gambling.
3. How much money do you have to lose before gambling is a problem?
The amount of money lost or won does not determine when gambling becomes problematic. Problem gambling is a behavioural addiction, of which negatively affects ones finances simply as a direct result of the behavioural addiction. While gambling can cause financial problems, it is not the only warning sign of a gambling problem. When gambling affects an individual’s relationships, job, mental, physical or financial well-being, it is problematic.
4. Who is at risk for problem gambling?
Problem gambling does not discriminate and can impact anyone who gambles regardless of economic, social, cultural or levels of education. Anyone who gambles can develop a gambling problem. Certain factors can increase your risk of developing a gambling addiction, genetics, environment, medical history and age may all play a role.
5. How can I protect myself from problem gambling?
6. What are responsible gambling interactions?
Responsible gambling interactions are communicated in the form of an email or software messaging. These interactions are aimed at promoting healthy gambling activity, assisting you in understanding the tools and resources available in order to manage your gambling activities. They typically include information about setting limits, recognising signs of problem gambling, and accessing support resources.
Help Organizations
If you are worried about yourself, or if someone you know is having problems managing their gambling, there are several external support agencies that can assist with providing advice.
Gamblers Anonymous
Website: https://gamblersanonymous.org/ga/
Website: https://www.gamblingtherapy.org/
Contact: support@gamblingtherapy.org
The National Council on Problem Gambling provides a range of resources, including answers to commonly asked questions, a gambling behavior self-assessment, information about treatment and the National Problem Gambling Helpline (1-800-GAMBLER) to connect you with help in your state (Canada).
Tel:+18004262537 Chat: https://www.ncpgambling.org/help-treatment/chat/
Break In Play
If you want to take a short break from betting and gaming with us, you can do so by taking a Time-Out for a period of 24 hours, 48 hours, 7 days, 30 days, 2 months, 3 months. Once you begin your Time-Out, you will not be able to use your account for betting and gaming, although you will still be able to log in to withdraw any remaining balance. It will not be possible to reactivate your account until your chosen period has ended.
Learn more about Break In Play
Self Exclusion
If you feel you are at risk of developing a gambling problem or believe you currently have a gambling problem, please consider using Self-Exclusion which prevents you gambling with Stake for a specified period of 6 months, 1 year, 2 years, 3 years, 4 years, 5 years, 10 years or indefinitely. If you want to stop playing for other reasons, please consider a Time-Out or using Account Closure.
Learn more about Self Exclusion
Set Your Gambling Limits
Gain control over your play or betting by using loss or wagering limits. These limits allow you to control the maximum loss or wagered amount over a daily, weekly or monthly period. Your limit will apply immediately and will reset when that time is reached. E.g. If you set a $100 daily loss limit at 2pm today, the limit will reset at 2pm tomorrow. Any changes to remove your limits requires a 24-hour cool off period.
Further information and details about the limits can be found in Stake Smart.
